FAQ's


What forms of payment do you except?

 We accept Visa, Mastercard, Discover and American Express credit cards and debit cards.  You can also pay using PayPal. 

 

Is using my credit card safe?

It is important to us that your information is secure when shopping with Kori Kollections.  All credit card are  encrypted  and our website platform host Godaddy.com is Level 1 PCI compliant and uses a 256-bit SSL certificate to keep order details secure (you will see your shopping cart switch from http to https to indicate data encryption). You can shop with ease knowing your order will be placed securely. 

 

I haven't received my order?

As soon as your package ships, you can track it at any time using the tracking number provided in your shipment notification email. Or, you can check the status when you login to your Kori Kollections account and select Order History from the My Account page. 

 

Cancel or Change my order?

If you need to modify or make any changes to an order; please email us and we will do our best to accommodate the change request.  There is no guarantee that the change can be made.

 

Do you give refunds or exchanges?

No refunds or exchanges, all sales are final